Delivery :
RATTAN FURNITURE FAIRY delivers to addresses within mainland UK.
FREE OF CHARGE, except to * HS (Outer Hebrides), IV(Inverness), KA(Kilmarnock), KW(Far North of Scotland), KY, PA(Paisley), PH(Perth) and ZE (Lerwick) postcodes, The Isle of Wight, The Isle of Man, The Scilly Isles and the Channel Islands, Northern Ireland, where there will be a small additional charge which will be advised prior to order processing.
You would need to call our Customer Service Team to obtain the cost of delivery to these areas.

Returns :
You can return the products damaged or unwanted after our agreement.
You can cancel the goods within 7 days of delivery in case of faulty goods*.
In this case you can exchange or cancel and refund your order.
We need 7 working days to collect the goods.

The process of producing Bambrella® parasols starts with the careful selection of the bamboo. After years of research and rigorous testing we found Moso bamboo to be the only species suitable for outdoor use. The characteristic of Moso bamboo which set it apart from over a thousand other species is the size of the individual fibre strands. These strands are much smaller and more tightly condensed and are similar to the structures in fine grained hardwoods like teak. We found other bamboos that had larger strands and were not so tightly condensed were more like softwoods, as the fibres/strands would peel individually.
To ensure the reliability of our parasols, we have tested all the different ranges of parasols in a full size wind tunnel up to 90km/h.
Polyester is a strong fiber that is resistant to creasing and keeps its shape well. The price is quite low in comparison to other umbrella cover materials with the only drawback being the colour fastness of the darker materials. This is why we only offer two natural curs in the polyester material.